CRM

Dynamic Communities eliminates duplicates using data8 duplicare™

 

About Dynamic Communities

Dynamic Communities is the supporting organization behind the User Group for Dynamics 365 (D365UG®), The User Group for Dynamics AX (AXUG®), the User Group for Dynamics CRM (CRMUG®), the Dynamics GP User Group (GPUG®), the User Group for Dynamics 365 Business Central and Dynamics NAV (BCUG/NAVUG™), the Dynamics SL User Group (DSLUG), and the Power BI User Group (PUG). Dynamic Communities is independent of Microsoft; however, our close working relationship positions our groups to be a collective voice to Microsoft on user concerns, needs, and requests.

The Dynamics CRM User Group (CRMUG) is a User-driven, independent organization powered by Dynamic Communities. CRMUG Members learn, network, and share expertise through educational events, webinars, training courses, virtual collaborative meetings, regional networking opportunities and a vibrant online community. For more information visit www.crmug.com.

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Duplicate records | lower response and increased cost

 

Two new products from Data8 solves CRM Database’s biggest problem

Research[i] by graphMarketing Sherpa shows that a B2B database naturally degrades at a rate of 2.1% per month: that’s 22.5%, almost a quarter of the database, over the course of a year. The same research shows that large B2C databases degrade by 3.2% or 32.3% per year!  (more…)

Pros & cons to CRM – Do you need one?

So many businesses, big and small, are now using a CRM to better engage with their customers and help retain their relationships with their clients. However, there are also many companies who choose not to use a CRM to manage their client database. Whilst each method may work well, the choice can make it hard to know which route to take.

So, we’re taking a closer look at the positives and negatives to using a CRM and discover whether it’s something you really would benefit from having.

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5 ways to love your CRM again

Customer relationship management systems, or CRM as they are more affectionately known as, are the backbone of most companies. They are a multiverse of customer data, call tracking and email tracking just to name a few.

So with all this information in CRM, how can you ensure it’s not hindering your business? What can you do to improve your CRM in order to make the most out of it?  read more >>>