Pros & cons to CRM – Do you need one?

So many businesses, big and small, are now using a CRM to better engage with their customers and help retain their relationships with their clients. However, there are also many companies who choose not to use a CRM to manage their client database. Whilst each method may work well, the choice can make it hard to know which route to take.

So, we’re taking a closer look at the positives and negatives to using a CRM and discover whether it’s something you really would benefit from having.

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Why consent should be on your mind right now

The GDPR sets a rather high standard for consent and places more control in an individual’s hands. In fact, if you missed our webinar – you can download a recording here. For now, here’s a brief overview on consent and why it’s so important to have it in the run up to the GDPR.  read more >>>

Alumni are changing and so is your database

I still like to think of myself as a recent graduate. Those days where I had my first chance at an independent life and got to live in a brand new place with my friends seems like it was just yesterday. Truth be told, I graduated in 2015 and have been an adult for a whole two years, so it’s really not that recent.

But when I get an email from my old university giving updates about current students and new technologies, buildings and awards that the university has, I get a little warm fuzzy feeling. read more >>>

Address the treasure in your ‘trash’

“Don’t worry about that bit, barely anyone uses it”

I have heard that statement before and recently a friend of mine got in touch and one of his clients had said something very similar and for once, we decided to question the decision and quantify the decision in order to open the client’s eyes and let them see just what they were throwing away.  read more >>>